This page sets out the current rules for using MrO Casino, organised by topic for easy reference. We compared the supplied wording against earlier versions to check for updates. Where an actual change is confirmed, it appears next to the relevant section rather than in a separate list. Reading through each part helps players understand what applies before they continue.

Operator and Licence Details

MrO Casino is operated by MRO Entertainment Ltd. under licence number № ALSI-2026-0412, issued by the Anjouan Gaming Authority.

These Terms and Conditions govern account use, deposits, withdrawals and promotional offers on the platform.

No detected changes since August 2025.

Account Registration and Eligibility

Players create an account through the official MrO Casino website using a valid email address.

Email verification confirms the address before the account becomes fully active for deposits and play.

Phone verification is not required as part of standard account registration.

Last change: 12 March 2025
Was: Welcome minimum deposit C$20
Now: Welcome minimum deposit C$0

Identity and Payment Verification

Identity, address and payment verification may be required before a withdrawal is processed.

Documents can include proof of identity, proof of address and confirmation of the payment method used.

  • Identity verification confirms the account holder's name and date of birth;
  • Address verification confirms the residential address on file;
  • Payment verification confirms ownership of the deposit or withdrawal method used.
No detected changes since August 2025.

Welcome Package and Bonus Structure

New players can claim a C$100 no-deposit Free Chip across selected slots, video poker and keno titles.

The first deposit bonus adds 400% up to C$10,000 plus 400 free spins, reaching the maximum at a C$2,500 deposit.

The welcome package includes four active deposit stages, each with its own match rate and conditions.

  1. Welcome Bonus: C$100 Free Chip, no deposit required, 30x wagering on the free chip;
  2. First Deposit Bonus: 400% up to C$10,000 plus 400 free spins, 40x wagering on deposit plus bonus;
  3. No-Rule First Deposit: 111% up to C$2,000, 1x wagering on deposit plus bonus;
  4. First Deposit Cashback: 100% up to C$1,000, 30x wagering on the cashback bonus.
Last change: 4 February 2025
Was: First deposit bonus 250% up to C$5,000 + 200 free spins
Now: First deposit bonus 400% up to C$10,000 + 400 free spins

Wagering Requirements and Bet Limits

The welcome Free Chip carries a 30x wagering requirement before withdrawal becomes available.

The first deposit bonus carries a 40x wagering requirement on the deposit plus bonus amount.

A maximum bonus bet of C$10 applies while any active bonus is being wagered.

Last change: 18 May 2025
Was: Wagering requirement 45x deposit and bonus on first deposit
Now: Wagering requirement 40x deposit and bonus on first deposit

Deposit Methods and Limits

Deposits are accepted from C$10 up to C$15,000 per transaction, subject to the method used.

Supported currencies include CAD, EUR, AUD, BTC, ETH, LTC and USDT.

  • Cryptocurrency options include Binance, Bitcoin, Ethereum, Litecoin, Tether, Solana, Bitcoin Cash, Tron, Dogecoin, Lightning, MetaMask and Toncoin;
  • Card options include Visa and Mastercard;
  • Wallet options include CashApp and PayPal.
Last change: 9 June 2025
Was: Deposit range C$15–C$10,000
Now: Deposit range C$10–C$15,000

Withdrawal Methods and Processing Times

Withdrawals are accepted from C$10 up to C$15,000 per request, separate from deposit method availability.

Supported withdrawal methods are limited to Bitcoin, Litecoin, Tether and CashApp.

Withdrawals are usually processed within 24 hours after approval, once any required verification is complete.

Last change: 22 September 2025
Was: Withdrawal processing usually within 48 hours after approval
Now: Withdrawal processing usually within 24 hours after approval

VIP Programme, Loyalty and Cashback

The loyalty programme earns Comp Points, with cash conversion, cashback and Weekend Reward benefits.

Instant cashback ranges from 20% to 40%, depending on the player's VIP tier.

The VIP structure includes Optimist, Outstander and MRO tiers, each with cashback, dedicated managers and higher withdrawal limits.

  • Weekend Reward offers 75 to 125 free spins on eligible weekends;
  • MRO tier includes a C$100 Free Chip reload bonus;
  • Daily withdrawal limits range from C$5,000 to C$15,000 depending on tier.
Last change: 30 January 2025
Was: Instant cashback ranging from 10% to 25%
Now: Instant cashback ranging from 20% to 40%

Customer Support and Contact Options

Support is available through live chat, email and the Help Center for account and payment questions.

Players can reach the support team directly at support@mrocasino.com for unresolved issues.

No detected changes since August 2025.